It is necessary to use Atsumarokka's paid plan in order to do the following.

• Add members to staff.
• Add more than 100 guests to a community (fan club).
• Operate multiple communities (fan clubs).
• Set a cancellation policy.
• Use the official resale market.
• Customize staff permissions/roles.

It is a place for event organizers and participants to interact and share information. It corresponds to things like gatherings, support groups, fan clubs, and online salons.

When an event organizer opens a community, a "Join Community" button will be displayed on the enabled e-ticket. When an event participant taps this button, a membership application form will appear.

Event organizers can collect monthly membership fees from community members※1. It is also possible to prepare multiple plans with different prices.

Event organizers can deliver exclusive content (articles, images, audio, video, etc.) to community members.

Depending on the community settings, event participants can also interact with each other through chat, bulletin boards, calendars, etc.

Community members are called "guests". The maximum number of guests varies depending on the plan the event organizer has subscribed to. For the free plan it is 100, for the basic plan it is 1,000, and for the premium plan it is 10,000.

Also, the maximum number of communities that can be explained varies depending on the plan the event organizer has subscribed to. For the free plan it is 1, for the basic plan it is 3, and for the premium plan it is 10.

It is a function to create a pyramid-type organizational structure like a company or a government agency inside the staff and community※1.

Leaders and sub-leaders can be appointed for each department/division constituting the organization, and they can be given management authority over their subordinates.

It is a function to finely set the authorities and roles that can be granted to staff members※1.

In the Basic plan and below, there is only one type of role called "Administrator", and it is not possible to replace the authorities assigned to that role.

However, in the Premium plan and above, it is possible to add and delete new roles, and it is possible to edit the authorities assigned to each role.

No, there is not.

No. Regardless of whether it is free or paid, a commission based on the number of electronic tickets sold is not charged.

Only the payment processing fee (5.0%) for paid electronic tickets is borne by the event organizer.

Currently, we only support credit card payments.

In the future, we plan to support convenience store payments and PayPay.

This is possible if the organizer has set the event to allow ticket transfers.

However, tickets can only be transferred to accounts that the ticket holder has pre-registered in the ticket transfer destination group. In other words, tickets cannot be transferred to accounts registered in the ticket transfer destination group after the ticket has been obtained/purchased.

The procedure for transferring tickets is as follows:

• The ticket holder displays the ticket face on their smartphone and taps the "Transfer Ticket" button at the bottom.
• The ticket recipient logs in to Atsumarokka on their smartphone.
• The ticket recipient scans the QR code displayed on the ticket holder's smartphone with their own smartphone.
• When "Do you want to transfer the ticket?" is displayed on the ticket holder's smartphone, tap the "Yes" button.

Regarding free electronic tickets, it is possible. By accessing the event-specific URL with a browser, you can directly obtain the electronic ticket. By accessing this URL with the same browser, you can redisplay the obtained electronic ticket.

However, if you can no longer use the same browser due to a smartphone or PC replacement, malfunction, or loss, you will also lose access to the electronic ticket. We recommend registering an account with Atsumarokka after obtaining the electronic ticket.

To purchase paid electronic tickets, prior account registration is required, and the input of an email address and credit card information is necessary.

The following procedures are necessary before going to the event venue.

• Log in to "Atsumarokka" on your PC and display the ticket details screen.
• Click the "Transfer data to smartphone" button on that screen and display the data transfer QR code.
• Log in to "Atsumarokka" on the smartphone you will bring to the event venue.
• Scan the data transfer QR code displayed on your PC screen with your smartphone.

Note that when you transfer data from your PC to your smartphone using this method and activate the electronic ticket on that smartphone, the fact will be known to the reception staff. It may be judged that the possibility of unauthorized resale is higher than usual, and you may be asked to present identification. It is preferable to obtain/purchase the electronic ticket on your smartphone.

The cancellation policy is a rule that defines the rules when cancelling an electronic ticket. Main contents include whether cancellation is possible, the cancellable period, the presence or absence of cancellation fees, and refund conditions, etc.※1.

Event organizers who have contracted a plan of Basic plan or higher can set a cancellation policy for each event.

In the case of events hosted with the Free plan, holders of paid electronic tickets cannot cancel on Atsumarokka. It is necessary to contact the event organizer directly to receive a refund individually.

It is a service to resell electronic tickets purchased through Atsumarokka under the authorization of the event organizer※1.

Event organizers who have contracted a plan of Basic plan or higher can set whether or not to allow the resale of electronic tickets for each event.

Event organizers can set the resale conditions shown below.

1. Resale possible period
2. Lower and upper limits of resale price (Example: 50% to 200% of the regular price)
3. Resale commission rate for the portion below the regular price (Example: 10%)
4. Resale commission rate for the portion exceeding the regular price (Example: 50%)
5. Bearer of resale commission (Seller or buyer)

The settlement commission rate at the time of electronic ticket resale is 5.0%.

No. Visitors will use the QR code reader and browser standardly equipped on their smartphones.

Yes. Please check "Enable entry with fixed QR codes" in the event settings. Then, a QR code will be displayed on the face of the electronic ticket. Event participants can print this QR code on paper, bring it to the event venue, and enter by having it scanned at the scanner installed at the reception.

However, please note that tickets printed on paper are easy to resell. Perform identity verification using a driver's license or passport as needed.

Also, supporting entry with tickets printed on paper will complicate reception operations and make congestion at entry more likely. It is a good idea to inform event participants that using Grigora Pass will allow for smoother entry.

In the case of events that use a signed ticket, a list of holders of valid tickets can be downloaded in CSV format.

Activated electronic tickets will revert to a deactivated state after a certain amount of time has passed, but they can be reactivated by scanning the QR code on the display installed at the reception desk again. Staff should visually confirm this and permit re-entry for attendees.

The communication volume required to activate the electronic ticket is very small, so you can use this service even with a weak signal.

However, to ensure reliability, we recommend taking the following measures.

• Prepare a wireless LAN access point.
• Install a digital signage displaying the QR code outside the venue (such as outdoors).

We offer a rental service (paid) for wireless LAN access points and digital signage, so please feel free to contact us.

Inform participants to add the e-ticket to their smartphone home screen in advance before arriving at the venue. Also, prepare a gate (B gate) equipped with a QR code scanner, separate from the regular entrance gate (A gate).

When participants click the icon added to their smartphone home screen, the e-ticket will be displayed before activation. This e-ticket can be displayed even if the smartphone is not connected to a network.

By clicking the "If unable to activate" button at the bottom of this ticket, a QR code will be displayed. Have this QR code read by the scanner installed at the B gate to confirm that it is a valid e-ticket.

Atsumarokka is an electronic ticket sales service, and Grigorapasu is an entrance management system. The former includes the latter.

In short, Grigorapasu is a component of Atsumarokka.

There is a fundamental problem with the conventional method.

It is difficult to prevent unauthorized resale. Since a QR code is simply a still image, it can be easily copied. Unless identification such as an ID card or facial recognition is used, it is impossible to confirm that it is not a copied electronic ticket.

As can be seen from the enactment of the Act on Prohibition of Unauthorized Resale of Tickets in 2019, high-priced resale of tickets by so-called "scalpers" has become a major social problem.

Grigora Pass is a revolutionary system that can prevent unauthorized resale at low cost. There is a sufficient possibility of replacing the conventional method in a short period.

This is to avoid a situation where the QR code changes to a new one while a visitor is reading the QR code with their smartphone.

The two QR codes have different shades, with the darker QR code having more time remaining until its expiration. Visitors can choose the darker one to operate with more leeway.

In the case of QR code payment such as PayPay, many people will feel that it is easier to have a clerk read the QR code than to have the customer read it themselves.

However, launching a QR code payment app that you are used to using daily is not the same experience as displaying an electronic ticket on your smartphone for a specific event. In the latter case, it takes time to search for the URL of the electronic ticket by going back through the received email history.

In the case of Grigora Pass, you only need to read the QR code with your smartphone's camera. There is no need to enter the amount as in the case of QR code payment. Compared to the conventional method, the burden on visitors is actually reduced.

Even with the conventional method, smooth entrance processing is possible if multiple high-performance scanners are installed and operators who are accustomed to the operation are assigned.

However, even if such favorable conditions are in place, congestion occurs due to unforeseen circumstances such as those listed below.

• Visitors cannot find the email with the attached QR code.
• Visitors present the wrong QR code.
• When scanning, a finger touches the display causing the screen to darken or another application to launch.
• The smartphone screen is dirty, scratched, or cracked, making it impossible to scan.

With Grigora Pass, visitors themselves read the QR code. While this might take some time, it does not affect the entrance processing. The staff member only needs to visually confirm the activated electronic ticket. This is many times faster than having to use a scanner.

Certainly, QR code scanners can be purchased for a few thousand yen to ten thousand yen or so. This is not significantly different from the price of an external display for a PC. However, an external display for a PC can be substituted with your existing notebook PC, tablet terminal, or smartphone. When holding a single, small-scale event, purchasing (or renting) a QR code scanner will result in cost reduction.

As the scale of the event increases, the difference in implementation costs increases.

With the conventional method, a set of a personal computer and scanner is required for each reception line. However, with Grigora Pass, the same number of equipment sets as the number of reception lines is not necessary. This is because multiple event attendees can simultaneously read the QR code displayed on the external display, so the number of external displays can be considerably less than the number of reception lines. Unless it is a considerably large-scale event, one external display is sufficient.

Also, even when preparing multiple external displays, if a distributor is used, only one personal computer is necessary. Because the number of pieces of equipment that the organizer needs to prepare is small in this way, the implementation cost becomes inexpensive.

It depends on the scale of the event, the location of the venue, and the IT literacy of the participants, so we cannot give a clear numerical answer, but it may be possible to reduce the number to a fraction.

The difference in introduction costs increases as the scale of the event increases.

Regardless of whether it is the conventional method or the Grigora Pass method, staff members must be placed for each reception line, but the conventional method requires more staff members. This is because the conventional method takes more time per event participant than the Grigora Pass method.

Currently, it is not possible.

In the future, we plan to provide Grigora Pass as an API (Application Programming Interface).

We also plan to sell a Grigora Pass development kit for software development companies.

Even if a screenshot of the ticket before activation is taken and given to someone else, that person cannot activate it at the event venue.

Also, even if the URL of the screen displaying the ticket before activation is given to someone else, that person cannot display that screen.

To activate the ticket, it is necessary to use a smartphone that is logged into Atsumarokka and the same smartphone used to purchase the ticket to read the QR code displayed on the display installed at the venue. Only the original owner of the ticket can do this.

Although a loophole of borrowing a smartphone from a reseller to enter is conceivable, the exchange of an object (smartphone) that could serve as evidence of a crime occurs in that case, making the hurdle for unauthorized resale extremely high.

Yes. As you pointed out, there is a possibility that the smartphone and electronic ticket will be resold as a set. Our system cannot completely prevent this form of resale.

However, reselling the smartphone and ticket together is considered to carry a higher risk for both the reseller and the buyer than normal ticket resale. This is because it involves the sale of a device that could serve as physical evidence of a crime, not just the transfer of image data.

In Japan, unauthorized resale of tickets is prohibited by the Act on Prohibition of Unauthorized Resale of Tickets. Violators may face imprisonment of up to one year, a fine of up to 1 million yen, or both (Article). Those who purchase tickets from resellers may also suffer disadvantages, such as being questioned by the police.

In our system, electronic tickets are linked to the purchaser's credit card information. If the smartphone is seized by the police in connection with a crime, it will be possible to at least trace the credit card holder's information.

We believe that the highly malicious unauthorized resale of tickets and smartphones as a set, and the easier unauthorized resale of QR code screenshots, should be considered as distinct phenomena. The former carries a higher risk as a criminal act and is therefore expected to be limited in number. We are confident that our new system will be an effective countermeasure against the latter.

Certainly, these fraud prevention measures identify the ticket purchaser, and are very accurate. Gligora Pass can only determine that the person who came to the venue had the smartphone used when purchasing the ticket, and cannot prevent fraud resale due to lending or sale of the smartphone.

However, Gligora Pass has advantages in terms of convenience and implementation costs.

To use a facial recognition system, it is necessary to register a photograph of the person's face when purchasing the ticket. This is a psychologically high hurdle and may reduce ticket sales. Also, it is necessary to install a machine for facial recognition at the event venue, increasing event operating costs. Furthermore, in events with a large number of participants, the time required for facial recognition will be enormous.

My Number cards have similar weaknesses. Many people feel uneasy about carrying their My Number card on a daily basis, so requiring the presentation of a My Number card will discourage ticket purchases. It is necessary to install a My Number card reader, and reading takes time. Furthermore, there remains the issue of how to deal with people who do not have a My Number card (for example, visiting tourists).

We believe that Gligora Pass provides a good balance of convenience, implementation cost, security, and privacy.

The ticket face displays a history of activation processing. For participants who present tickets that have been activated multiple times, please perform identity verification using identification documents, etc.

If you want to prevent multiple entries more reliably, please consider using the precision method. In this method, a QR code is displayed on the ticket face activated by Grigora Pass. Event participants enter after reading the QR code into a scanner installed at the reception.